Reservation System Implementation

Who:  Large International Cruise Line

Problem:  Provide project management and subject matter expertise for the implementation of a new generation reservation system.

Solution:   Leveraging years of experience in business rule development, HDCG professionals provided hands-on support for the interpretation and representation of complex pricing rules into the new reservation system.  Additionally, professional project management techniques were employed to ensure the overall success of the project.

Result:  Working against an aggressive time frame, the transformation from the legacy reservation system occurred in less than 12 months.  The new reservation system now provides a more flexible platform for the business to operate in as well as enhanced revenue opportunities.